Frequently Asked Questions
Our goal is to respond and begin working on all requests within 8 hours of submission. The time it takes to fully resolve requests depends on their complexity and size. For small requests, like a single page change, we aim to complete them within 24 hours. For medium requests, like multiple page changes, we aim to complete them within 72 hours. Large requests, like adding multiple new pages, can take more time, but we strive to complete them within 5 business days or longer if it’s a larger project.